Política de reembolso

Returns and Refunds Policy

At PLUTINA, we strive to provide the best shopping experience possible. However, we understand that sometimes returns or exchanges may be necessary.

Terms and Conditions

•⁠ No refunds are available.
•⁠ Refund in store credit
•⁠ ⁠Our returns policy lasts 15 days from the date of delivery.
•⁠ ⁠In order to be eligible for a return, items must be unused, with tags fully attached, and in their original packaging.
•⁠ ⁠A receipt or proof of purchase is required.
•⁠ ⁠Non-returnable items: sale items and gift cards.
•⁠ ⁠Shipping charges are non-refundable.
•⁠ ⁠Customer is responsible for paying return shipping charges.

Return Procedure

To initiate a return, mail the item to:

PLUTINA US
5675 Lake District Dr. Apt 234
The Colony, TX

Responsibility

PLUTINA is not responsible for lost or damaged packages once the tracking number has been sent to the customer.

Exchanges

We only allow one exchange per invoice (no exceptions).

Acceptance of Terms and Conditions

By making a purchase from PLUTINA, you acknowledge and agree to these terms and conditions.

Thank You

Thank you for shopping at PLUTINA. We hope you have a great experience and that you do not need to return any items.